Last Updated 07/02/2025

privacy policy

1. Introduction

Welcome to HiKids. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (EU GDPR) and the Maltese Data Protection Act (Chapter 586 of the Laws of Malta).

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://hikids.mt/ or use our services.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, surname, contact details (email, phone number), and home address.
  • Child-Related Information: Name, age, medical conditions (if provided by parents/guardians), and attendance records.
  • Payment Information: Billing details for payment processing (we do not store credit/debit card details directly).
  • Technical Data: IP address, browser type, device information, and website usage statistics (via cookies).
  • Communication Data: Any information shared when contacting us via forms, emails, or phone calls.
3. How We Use Your Information

We use your personal data to:

  • Provide and manage our services, including summer school and holiday clubs.
  • Process registrations, payments, and bookings.
  • Communicate with parents and guardians regarding attendance, updates, or emergencies.
  • Ensure the safety and well-being of children attending our services.
  • Improve website functionality and user experience.
  • Comply with legal obligations under Maltese and EU law.
4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (e.g., payment processors, IT support) to operate our services.
  • Legal Compliance: We may disclose data if required by Maltese law, legal proceedings, or to protect the safety of children.
  • Emergency Situations: In case of emergencies, relevant data may be shared with medical professionals.
5. Data Security

We implement strict security measures to protect personal data from unauthorised access, alteration, or loss. These measures include:

  • Secure servers and encryption.
  • Access control to sensitive information.
  • Regular security updates and audits.

However, no system is entirely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by Maltese and EU law. After this period, data is securely deleted or anonymised.

7. Your Rights

Under EU GDPR and Maltese Data Protection Law, you have the right to:

  • Access your personal data and request a copy.
  • Rectify incorrect or outdated information.
  • Request Deletion ("Right to be Forgotten") under certain conditions.
  • Restrict Processing if you contest data accuracy or processing legality.
  • Object to Processing, particularly for marketing purposes.
  • Withdraw Consent at any time if processing is based on consent.

To exercise these rights, please contact us at hi@hikids.mt.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.

8. Cookies & Tracking Technologies

We use cookies to enhance website functionality and analyse visitor interactions. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📍 Main Office: 23, Danny Cremona Street, Hamrun, HMR 1513
📧 Email: hi@hikids.mt
📞 Phone: 21222551

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